Returns
We offer standard 14 Days returns on all of our products.
RETURN PROCESS
Send an email through our contact form for processing your return and someone will get back to you in 24h:
All returns must be postmarked within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
The cost of shipping will be deducted from the refunded sum.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
hello@skinnybear.com